This Privacy Notice describes how Film & Vinyl Designs LLC (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you access or use our website, software applications, and related services (collectively, the “Services”).
We are committed to protecting your privacy and complying with applicable laws and standards, including:
- The Payment Card Industry Data Security Standard (PCI DSS) for handling payment information.
- U.S. federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and other similar U.S. state privacy laws that may apply to your personal information.
- The General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA), United Kingdom (UK), and Switzerland.
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
If you have any questions about this Privacy Notice or our data practices, you may contact us at privacy@fvd.bz or through our Contact Us form.
By using our Services, you agree to the practices described in this Privacy Notice.
1. WHAT INFORMATION DO WE COLLECT?
Personal Information
We collect personal information that you voluntarily provide when you interact with us through our website, email or phone.
The personal information we collect:
- First name and last name
- Company name
- Phone number
- Email address
- Billing address
- Shipping address (if different from billing address)
Device, location details and usage patterns
We do not collect information about your device, usage patterns, or location when you use our website or software.
Payment Information
We do not collect or store your credit card or payment information. All credit card transactions are securely processed through our payment provider, Stripe. When you submit payment details, they are transmitted directly to Stripe using industry-standard encryption. We only receive transaction confirmations and billing details necessary to fulfill your order. For more information, please refer to Stripe's Privacy Policy.
Cookies & Tracking Technologies
We use cookies and similar technologies for:
- Website functionality
- Analytics (including Google Analytics)
- Remembering your preferences
You can adjust your browser settings to manage cookies. For more details, see our Cookie Policy.
2. HOW DO WE PROCESS YOUR INFORMATION?
We use your personal information to:
- Manage your account
- Provide and improve our Services
- Process payments
- Communicate with you
- Comply with legal obligations
- Prevent fraud and ensure security
- Send marketing communications (if you’ve opted in)
We only process your personal information when we have a valid legal reason, like:
- Fulfilling a contract
- Complying with legal obligations
- Our legitimate interests (e.g., improving services)
- Your consent (which you can withdraw anytime)
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your personal information with:.
- Legal authorities when required by law
- Other parties in connection with business transfers (e.g., merger or acquisition)
We do not sell your personal information. We also do not share your personal information for cross-context behavioral advertising, except as disclosed in this Notice and subject to your choices.
We require all third parties to respect the security of your personal information and to process it in accordance with applicable privacy laws.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your personal information only as long as necessary for:
- Providing our Services
- Fulfilling legal obligations
- Resolving disputes
- Enforcing our agreements
Typically:
- We keep your data while your account is active.
- If you close your account and return the USB license key, we keep your data for up to six (6) months.
- If you do not return the USB license key, we may retain your personal data longer as part of our efforts to recover our property or enforce our terms.
5. HOW DO WE PROTECT YOUR INFORMATION?
We use technical and organizational security measures to protect your personal information.
Our security practices include:
- Encryption and Secure Transmission: We use encryption protocols (such as SSL/TLS) to protect data transmitted between your device and our Services.
- Access Controls: Only authorized personnel have access to personal information, based on a need-to-know principle.
- Data Minimization: We only collect the personal information necessary for our purposes, and we limit how long we keep it.
- PCI DSS Compliance: For payment processing, we use third-party providers who comply with the Payment Card Industry Data Security Standard (PCI DSS) to secure payment card data.
- Vendor Management: We ensure that third-party service providers who process personal information on our behalf implement appropriate security measures.
- Staff Training: Our employees and contractors receive training on data privacy and security practices.
6. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on where you live, you may have rights to:
- Access your personal data
- Correct inaccuracies
- Request deletion of your personal data
- Restrict or object to certain uses
- Request data portability
- Opt out of certain sharing or targeted advertising
- Withdraw consent
These rights may vary by jurisdiction.
7. HOW TO EXERCISE YOUR RIGHTS?
You can:
- Log in to your account and use the “My Account” section to view, update, and request your data.
- Contact us at privacy@fvd.bz or through our Contact Us form. We respond within legal timeframes.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
We honor Global Privacy Control (GPC) signals where legally required.
9. DO WE MAKE UPDATES TO THIS NOTICE?
When we update this Privacy Notice, we post the updated version on our website. If changes are significant, we may notify you directly.
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at privacy@fvd.bz or contact us by mail at:
Film & Vinyl Designs LLC
7532 Pebble Dr, Fort Worth, TX 76118, United States
Phone: 817-354-9200
Email: privacy@fvd.bz